netforward.com

I've had an account for probably 5 years. I've been trying to pay for the last 2 months and keep getting a web failure. There's no response from any of their support emails. I just found out I'm not getting emails forwarded. What's even worse. They don't bounce them back to the sender, they just eat them. I haven't gotten a single Amazon email in 2 months. The only reason I've even tried bothering to pay them is I don't want to go through the trouble of changing all the sites where I use their email address. Can anyone recommend a stable email forwarding site?

The email delivery was getting worse and worse, now it's simply dead. I've had my netforward address for almost 10 years now. Every contact I have and every website account I have uses this email. As noted by other reviewers here, they don't answer emails or phone calls. If I lived in Texas (I'm in Argentina) I'd go knock their door.

Like the other reviewer, I have been using NetForward.Com for many years. Not often, but certainly sometimes - maybe twice a year or so, service goes away. E-mails to Tech Support (although states will be answered within 48 hours) have NEVER been answered. Their Announcement Page is never updated with problems. It often takes many days to get service restored - during this time, your e-mails are lost (not stored until service is restored). The phone number listed in the other review is no longer connected. If my forwarding address was not so widely used, I would terminate my account with NetForward.Com. I would NOT recommend them to anyone unless they fix their support and communication policies.

No stars. Excellent when working but long periods of outage with no subsequent delivery of outstanding e-mails on return of service and no bounceback to senders. There has been no service for well over a month. I am out of contact with a large number of people and have paid up until well into 2008 (accidentally so, because of difficulties in getting their system to accept my perfectly good credit card after they disconnected me without reminder). Is there any action that can be taken in Texas against netforward.com ? They seem to be taking money under false pretences ILR

I also have been using Netforward.com for about 4-5 yrs. I have had exactly the same bad experience. I noted that their @netforward.com support/admin email accounts are handled by the same mailservers that handle their customers email. So one goes down, they go completely off the air. I tried sending email to the domain administration email account. I tried sending email to a closely related PC Hardware review website (the registered owner of the Netforward.com domain is also a casual reviewer). I tried sending email directly to the webmaster of that site. I had a brief conversation via ICQ with said webmaster, who while not denying he knew the admin(s) of Netforward.com, would only respond by saying I must contact Netforward.com directly. I suspect the admin(s) of Netforward.com are trying to kill the business quickly and don't want to deal with any consequences. Perhaps its costing them more than they are making to run.

I've been using this service since it began and have had problems with email before this but they were generally fixed in good time. However, in the past month we've only received a few messages on two separate days. I've emailed Netforward with no response. Incredibly unprofessional and I'm in the process of updating all my accounts with a new address on another service.

I really hate being ignored. I am much happier if given bad news. I have been using netforward just about since it started, and for the last year or so have had very little service from them. They were quick to cancel my service when my payment was late (never got the renewal notice), and they WILL NOT respond to emails. There is no way to contact by phone. I keep finding that no email is getting forwarded, submitting a problem ticket, and being ignored. I am in the process of informing my email group to start using a different email address - which is really discouraging since the point of the forwarding was not to have to constantly switch. Well, it worked well for a number of years I guess. Time to move on. I think netforward is in the process of moving on as well...

I have been a Netforward user since 1997. I have so many accounts now tied to my Netforward address that I can't remember all of them. Now that I'm trying to change them all, I can't get my password because it's being send to Netforward. Ever since they started charging for service, I have had problems. Never get renewal reminders, and nearly impossible to pay for service. More often than not, the payment can't process. No response from support requests, and I'm left high & dry. Hopefully someone out there has some news...

I have used NetForward since it began; even subscribed. However, the service has been irregular and is now non-existent. Their phone has been disconnected. Support does not answer e-mail messages. The largest proportion of my spam comes through NetForward. My advice: DO NOT use them for mail forwarding.

My email has dwindled down to nothing and 99% of it comes through Netforward. This has happened before and they have always responded to my emails but now they are silent. Can't even reach them by phone. Will try fax next. Have they gone out of business?